🔁 DAITORA Return Policy – LED TV & Washing Machine

We at DAITORA are committed to providing high-quality products and a hassle-free experience to our customers. If you are not completely satisfied with your purchase, you may request a return as per the following policy:

🗓️ Return Window

• 7 Days Return from the date of delivery.

• Applicable only for:

  • Defective or Damaged Products

  • Wrong Item Delivered

  • Product Not Working on First Use

✅ Eligibility for Return

The product must be in original condition with:

• All original packaging, accessories, manuals, and invoice

• Serial number / IMEI must match our records

• A return request must be initiated within the return window

❌ Non-Returnable Cases

• Used or physically damaged products after delivery

• Damage due to unauthorized installation or service

• Issues reported after the return period

• Buyer’s remorse (e.g., no longer needed)

🔧 Installation & Demo

• For LED TVs and Washing Machines, ensure installation/demo is done by authorized DAITORA service personnel only.

• Returns will be rejected if product damage is caused due to unauthorized handling.

🔄 Replacement/Refund Process

After a quality check at our service center:

• Replacement will be issued if stock is available

• Replacement product will be delivered within 5–10 days

• Refund will be credited within 10 days to the original payment method if replacement is not available

📩 How to Request a Return?

Contact our customer support via:

• Email: service@daitoraindia.com

• Phone: 72197 00336

Provide:

• Order ID

• Product photos/video clearly showing the issue

• Invoice copy